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Contact LaserSoft Imaging America - North and South America LaserSoft Imaging, Inc. PO Box 15949 Sarasota, FL 34277 USA Phone: (+1) 941-312-0690 - Please note that this number is for Sales and Information only - all support questions must be handled by our Online Ticket System! Support by Phone only between 3:00 p.m - 5:30 p.m. ET (Monday-Friday) Fax: (+1) 941-312-0608 Online support form: click here Please use our "online Support form" for any support questions. Please note: Email and fax support is free of charge. Europe, Asia, Africa, Australia, Oceania LaserSoft Imaging AG, Headquarters Luisenweg 6-8 24105 Kiel Germany Phone: (+49)-431-56009-0 Fax: (+49)-431-56009-96 Support: We gladly answer your questions. Most problems are easily solved by reading our FAQ. You can reach our technical support Mon-Fri 8:30 - 17:30 via Hotline: , or use our online support form: click here. Please note: Email and fax support is free of charge.