Quick Links

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.


minus Support-SF8 SilverFast 8
plus 65_windows_win Windows specific Questions
minus 60_specificscanner Scanner specific general issues
technischefrageMy Epson Scanner is not found by SilverFast.
Please make sure your Epson scanner is connected directly to an USB port only and do not use a USB-hub or USB-extension.

nikon_scannerSilverFast can not find my Nikon Scanner on my Windows machine.
plus 40_unlock Serialisation issue
plus 10_usage Usage Questions
plus 00_general General Questions