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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

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Keywords:
 
minus Support-SF8 SilverFast 8
minus 10_usage Usage Questions
positivSelect Medium.

positiv Positive for scanning slides and reflective media.
kodachrome Kodachrome for scanning Kodachrome slides. (only available in transparency mode.)
negativ Negative for converting negatives into positives using NegaFix. (only available in transparency mode.)
 

negativI can not select negative or Kodachrome modes.
Make sure transparency mode is selected.
In cas that is not possible follow the above link (headline).
 
plus 06_negafix NegaFix
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