Quick Links

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
Support Assistant (FAQ)
I got an Archive Suite. How do I start it's components?

I got an Archive Suite but can not find it's components.

The SilverFast Archive Suite is a bundle which consists of two separate products.

For the full Archive Suite these are SilverFast Ai Studio and SilverFast HDR Studio.

For the smaller SilverFast Archive Suite SE these are SilverFast SE Plus and SilverFast HDR.

Each product must be installed separately. This can be done on two separate workplaces so one can be used for scanning and the other for post-processing.

My problem is now solved. My problem is still not solved.
Start Back