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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

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vltThe VLT.
The Virtual Light Table is used to open images for processing in SilverFast HDR (Studio)

It allows you to preview your images prior to opening them. Simply select the images you want to process and drag them onto the JobManager.
To do so mark the images.
Then click on one of them and wait for the mouse to turn into a hand symbol.
Now drag the images onto the JobManager icon.

Holding the Shift-key allows you to use the standard file explorer.
 

JobManagerHow do I copy selected settings using the JobManager?
You can copy selected settings using the copy&paste function in the JobManager.
It allows you to copy individual settings and options from one image to one or more others.
It allows you to either copy manual settings or the auto adjustment you would like to use.
The automatic image adjustment (e.g. auto CCR) will then be individually executed for each image.
 

jobmanagerJobManager.
The JobManager allows you to set up jobs containing several images.
You can define the order in which the images are scanned (for auto numbering).
You can copy selected settings and combine them individual settings for individual images.
It allows you to either copy manual settings or the auto adjustment you would like to use.
The automatic image adjustment (e.g. auto CCR) will then be individually executed for each image.

The JobManager is available in SilverFast Ai Studio and HDR (Studio).
 
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