Quick Links

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
Support Assistant (FAQ)
My question is not covered by the entries above.

Dear customer, you have reached a legacy support form which is outdated and not updated anymore.
We have introduced a new online Help center for SilverFast to submit a request to our support staff, find a solution in the FAQ and Knowledgebase, in which we create, share and manage knowledge across all SilverFast products as well as our company.

→ To the new SilverFast Helpcenter ←

Start Back