Quick Links

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.


minus Support-SF9 SilverFast 9
minus 50_registry Questions regarding the registration
email_verlorenI do not remember my SilverFast 9 login data
You can request your Password from the MySilverFast login page.

In case you do not remember the email address you used please contact us through our support form(link below).

serienummer_verlorenI can not find my SilverFast 9 Serial number
SilverFast 9 does not use serial numbers anymore. Your license is linked to your MySilverFast account.

email_verlorenI need to change my registered e-mail adress.
Please send us your old and new e-Mail through the form following the link below.
plus 10_usage Usage Questions
plus 00_general General Questions