Quick Links

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.


minus Support-SF9 SilverFast 9
minus 90_presales Pre sales question
EuroOn how many computers can SilverFast 9 be installed?
The software can be installed on several workstations. However, this license only authorizes use on a single computer at a time; For multiple use, e.g. with several scanners or on different computers at the same time, additional licenses are required accordingly.

For more information, including on how many systems a license can be active and how often the activation can be switched, please refer to our license conditions.

Here you can find help on how to switch active systems.

EuroHow much will it cost?
Our online store will give you not only the regular prices, but also a quote if you already have a SilverFast version.
If in doubt, please don't hesitate to contact our sales staff via phone or email.
plus 80_salesinfo After sales question
plus 40_unlock Serialisation issue
plus 10_usage Usage Questions
plus 00_general General Questions