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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
Support Assistant (FAQ)

This article describes the PrinTao interface within the SilverFast scanning software.
In case you are looking for our advanced PrinTao 8 printing software please look here on the PrinTao 8 website.

When do I use the PrinTao printing interface in SilverFast?

The PrinTao interface in SilverFast offers advanced options for printing your scanned images.
It can also be used for the creation of multi-page PDFs.

It offers advanced color management for printers supporting it.

You can select custom ICC printing profiles for your papers and select which rendering intend should be used.

This will require your printers color management to be turned off.
Otherwise the image would be rendered twice.

Additionally you can of cause position, scale and crop your images as needed.

Only images from the current pre-scan can be used.

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