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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
 
Support Assistant (FAQ)
Printer Calibration with Profiler

SymptomSymptom:
I do not see the Printer Calibration button.

SolutionSolution:
  • Please be aware that you would need at least SilverFast 6.6.0r1 with an appropriate Serial Number!
  • Like in our tutorial QuickTime movie the Printer Calibration is only available after you have done an IT8-Calibration for your Scanner.

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