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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
 
サポートアシスタント (FAQ)
Gradation adjustment.

SymptomSymptom:
How does the gradation tool work?

SolutionSolution:

Gradation refers to the relationship between input and output. 
The tonal values of an image are optimized in such a way that the adjustment of highlight / shadow points and gradation give the best possible result.
Inexperienced users will often try to 
optimize the image by means of brightness and contrast control, thus leading to significant deterioration of the image.
The correct way of image 
optimization can be achieved as follows:

1. Setting highlight and shadow

2 . Optimising gradation

3 . Selective colour correction

4. Size adjustments

5. Sharpening (unsharp mask)

If you regulate by contrast or brightness control, the danger exists that the highlight will “burn out” and the shadow will “burn in”.


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