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Note: Caution when updating to MacOS Mojave (10.14)




Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

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minus Support-SF8 SilverFast 8
minus 10_usage Usage Questions
benutzungsfragenAfter the current Photoshop update has been installed, the Photoshop plug-ins are missing.
When upgrading to a new generation, Photoshop does not automatically move the installed plug-ins to the new version.

Upcoming installation files for LaserSoft Imaging products will take this into account and install plug-ins in Photoshop CC 2019 as well.

It is also possible to manually move the plug-ins. Therefore, the entries can simply be copied or moved from an older Photoshop installation into the plug-in directory of the current version. The plug-ins folder is located directly in the installation folder of the respective Photoshop version, for example:
For Windows:
C:/Applications/Photoshop CC 2019/Plug-ins
For macOS:
/Applications/Photoshop CC 2019/Plug-ins
 
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