Quick Links

Note: Caution when updating to MacOS Mojave (10.14)

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.


minus Support-SF8 SilverFast 8
minus 10_usage Usage Questions
scanner_nicht_gefundenI have several scanners and SilverFast versions.
How do I select them?
The newest SilverFast module must be installed for each scanner. Then you can select the device using the Image source pull-down menu.

benutzungsfragenI got an Archive Suite. How do I start it's components?
The Archive Suite contains both the SilverFast Scanning software and the SilverFast HDR (Studio) offline-processing Application. Each one must be installed separately and each is started through it's own individual icon.

frameHow do I set up a batch scan with my flatbed scanner?
To be able to batch scan your images, you first need to create individual scan-frames for each image. The easiest way to do this is using the "find frames" option in the frame menu.

Each frame has it's own settings. You can setup one frame and the use the "copy settings to all frames" option, also to be found in the frame menu.

To start the batch simply click an d hold the scan button to select batch-scan from the appearing pop-up menu.

technischefrageHow to reset SilverFast 8 to factory defaults?
You can reset SilverFast through the Service Dialog in the SilverFast welcome screen.

frameHow can I launch SilverFast with custom frame settings?
This also allows the creation of new frames using custom settings.
plus 00_general General Questions