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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

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minus Support-SF8 SilverFast 8
minus 10_usage Usage Questions
OSXUnable to shut off color management in printer driver (OS X).
From OS X 10.6 some printer drivers no longer allow to deactivate the color management. However, this is essential for printing the Printer Calibration target. As a workaround, please do the following:

- for printing the target open the option Color Matching in the printer settings.
- activate ColorSync.
- select Other Profiles.
- search for Wide Gamut RGB Profile and select it.
- select your paper type, output quality and resolution as usual.

Now you are ready to print a Printer Calibration target and to continue with the calibration process.

 
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