Quick Links

Note: Caution when updating to MacOS Mojave (10.14)

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.


minus Support-SF8 SilverFast 8
minus 10_usage Usage Questions
frameCreating and changing scan frames.
The Frame menu allows you to access all tools used for creating, saving, loading, copying and deleting frames.
which tools are available depend on your version of SilverFast.

It allows you to automatically create frames using the automatic find frames option.
On devices which can handle several frames (like flatbed devices) it allows you to easily copy settings to all frames from the selected frame to all others.

In SilverFast Ai Studio it further allows you to save and load settings for a frame and even use them as default for all frames you create.
This for example includes the resolution and the settings for all active tools.

frameHow do I set up a batch scan with my flatbed scanner?
To be able to batch scan your images, you first need to create individual scan-frames for each image. The easiest way to do this is using the "find frames" option in the frame menu.

Each frame has it's own settings. You can setup one frame and the use the "copy settings to all frames" option, also to be found in the frame menu.

To start the batch simply click an d hold the scan button to select batch-scan from the appearing pop-up menu.

frameHow can I launch SilverFast with custom frame settings?
This also allows the creation of new frames using custom settings.