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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.


I need help with colour management in SilverFast.

	How do I activate the SilverFast Ai (Studio) color management?
	Answere: Go to the option's CMS setting. For most uses the settings should read: Input -> Internal: ICM/ColorSync Internal -> Monitor: ICM/ColorSync Internal -> Output: RGB
	[More Information ➔]

	Where do I select my output colorspace?
	Solution: The output colorspace is selcted in the option's CMS setting. Below: "Profiles for ICM/ColorSync" select your intended profile in the "internal" pull down menu.
	[More Information ➔]

	How do I activate the SilverFast SE (Plus) color management?
	Solution: The SE Colormanagement is always active.
	[More Information ➔]

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