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In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

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Support Assistant (FAQ) Quickselect Back -> Home Techsupport OS X support Windows support Device specific support Common pages Tools and GUI overview Basic settings Highlights iSRD/SRD Multi-Exposure NegaFix IT8 calibration VLT & JobManager
Location of custom NegaFix profiles

	Symptom:
	You created a custom NegaFix profile. Now you want to save/transfer it.

	Problem:
	In case you want to transfer the profile please note that it includes characteristics of the used device. Therefor the profiles can only be used by the same device model.

	Solution:
	You can find the profiles in the following folder: OSX: /Users/All users/LaserSoft Imaging/SilverFast 8/NegaFix/Custom Windows XP: C:/Documents and Settings/All Users/ApplicationData/LaserSoft Imaging/SilverFast 8/Negafix/Custom Windows Vista / 7 / 8: C:/ProgramData/LaserSoft Imaging/SilverFast 8/Negafix/Custom

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