Quick Links







Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
 
Manual Reflecta driver installation

SymptomSymptom:
I tried to select a driver from the list but it did not work.

ProblemProblem:
The correct driver is not shown in the list.

SolutionSolution:
First you can try simply plugging your Scanner into a different USB/FireWire port.
This often reinitializes the automated driver installation.
 
You can also install the driver through the Windows device manager:
(Win-key + pause-key -> device manager is in the upper left corner) or (start menu -> right-click on computer -> properties -> device manager) 
  1. First download the driver file for your device (see below) and un-zip it into an empty directory.
  2. Open the device manager.
  3. Right-Click the scanner and select "update driver software".
  4. Select "Browse my computer for driver software".
  5. Click the "Browse..." button to "Search for driver software in this location".
  6. Select the directory containing the unpacked driver .inf.
  7. In case warning about verification appears select "Install this driver anyway".
  8. After the installation was successful you can remove the .inf file/directory again. Windows has placed the file in its internal folder.


Drivers:
Driver for MF5000 / PF 120 / FS 120
Driver for Proscan 7200 / PF 7200
Driver for CrystalScan 7200 / PF 7250u
Driver for DigitDia / PowerSlide / MultiMag series
Driver for RPS 7200 / PF 7250 Pro3