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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
 
Support Assistant (FAQ)
Rotation and flip tool.

SymptomSymptom:
How do I rotate or flip my images?

ProblemProblem:
SilverFast offers two methods of rotating and flipping your image.

SolutionSolution:
You can use the Rot/Flip Tool to rotate and flip the entire scanplane.


It is mainly used for single frame and magazine batch scanning.

For individual rotating and flipping frames use the tool in the Densitometer's expert settings.


1. First select the rotation/fliping mode (showing a tiny thumbnail of the frame)

2. Then use the rotation flip tools.

The rotation and fliping is shown in the lower left corner of each scanframe.


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