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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

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Keywords:
 
minus Support-SF8 SilverFast 8
minus 70_apple_osx Apple OSX
OSXOSX: My 32 bit Quato/Canon/Epson scanner was not found on my Mac 64 bit system.
Concerns the following scanners:
Quatographic:
Intelliscan 5000

Canon:
Canon 8800F
Canon 8600F

Epson:
EPSON 2400 (Photo) / GT-9300UF
EPSON 2450 / GT-9700F
EPSON 2480
EPSON 2580
EPSON 4490 / GT-X750
EPSON V10 / GT-S600
EPSON V100 / GT-F650
EPSON V30
EPSON V300 / GT-F720
EPSON V33
EPSON V330
EPSON V350 / GT-F700
EPSON V37
EPSON V370
EPSON 1680 / 1680-Pro / ES-2200

 
plus 60_specificscanner Scanner specific general issues
plus 10_usage Usage Questions
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