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Note: Caution when updating to MacOS Mojave (10.14)

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
Scans show a noticable colour cast.

scanfarbstichMy slide scans show an extensive blue color-cast.
Solution: You might be scanning Kodachrome images. Please try using the Kodachrome scan mode in the general tab.