Quick Links







Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
 
Support Assistant (FAQ)
Select Scan mode.

SymptomSymptom:
I cant find where to select the scan mode.

ProblemProblem:
I cant find where to select these modes.
reflective reflective for paper and other opaque materials. Only available on flatbed devices.
transparency transparency for scanning slides and film.
transparency wide transparency for scanning large slides and film. (Available only on certain EPSON scanners.)

SolutionSolution:
The Icon can be found in the upper left corner of your SilverFast screen.

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